Privacy Policy

1. Introduction

ArqAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thearq.ai and use our services.

2. Information We Collect

2.1 Information You Provide

• Name and email address when using our chat feature
• Company name and job title
• Phone number (if provided)
• Any other information you share with our AI assistant

2.2 Automatically Collected Information

• IP address and location data
• Browser type and device information
• Pages visited and time spent on site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and improve our services
• To respond to your inquiries and provide customer support
• To send you relevant communications about our products
• To analyze website usage and improve user experience
• To comply with legal obligations
• To protect against fraudulent or illegal activity

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through our cookie consent banner and your browser settings.

Types of Cookies We Use:

• Necessary: Essential for website functionality
• Analytics: Help us understand how visitors use our site
• Marketing: Used to deliver personalized advertisements
• Preferences: Remember your settings and preferences

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations
• Business partners with your consent
• Legal authorities when required by law
• Potential acquirers in case of business transfer

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@thearq.ai

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: